Privacy Policy

1. Introduction

Welcome to Al Mulla Group app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Important: We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Use certain features of the app
Contact us for support
Participate in surveys or promotions

Automatically Collected Information

When you use our app, we may automatically collect certain information, including:

Device information (device type, operating system, unique device identifiers)
Usage data (app features used, time spent in app, crash reports)
Location data (if you grant permission)
Log data (IP address, access times, app version)

3. How We Use Your Information

We may use the information we collect about you to:

Provide, maintain, and improve our app
Process transactions and send related information
Send you technical notices and support messages
Respond to your comments and questions
Monitor and analyze usage patterns and trends
Personalize your app experience
Detect and prevent fraud and abuse
Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as analytics, hosting, and customer support.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Security Measures Include: Encryption of data in transit and at rest, regular security assessments, access controls, and employee training on data protection.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request a copy of your information in a portable format
Objection: Object to certain processing of your information
Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided below.

8. Third-Party Services

Our app may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these third-party services. We encourage you to review the privacy policies of any third-party services you access through our app.

Analytics Services

We may use third-party analytics services (such as Google Analytics) to help us understand how users interact with our app. These services may collect information about your use of our app and other websites.

9. Children's Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Parents and Guardians: If you believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the top of this policy and, in some cases, provide additional notice (such as through the app or via email).